I am very pleased that IRS reform took a major step forward today with bipartisan passage of the Senate bill. We've worked hard to give the American people an IRS that is fairer and more responsive to their needs and to support the many dedicated IRS employees who do want to serve them well. We've made progress, and final passage of this reform bill will help our efforts to give Americans the modern, customerfriendly IRS they deserve.
Vice President Gore and Treasury Secretary Bob Rubin last year completed a top-to-bottom review of customer service at the IRS. This effort has launched a complete revamping of customer service at the IRS. IRS offices and phones are open longer, problemsolving days have been instituted, and independent citizen advocacy panels are being launched. I've also appointed a new kind of IRS Commissioner. Charles Rossotti is an experienced businessman who understands technology and understands customer service. Certainly, not every problem will be solved overnight, but our new Commissioner is committed to ongoing reform and to correcting problems when they arise.
The Senate bill, like the House bill, will provide Commissioner Rossotti the tools he needs to succeed, and it will expand taxpayer rights. The new personnel flexibility provisions will allow the IRS to bring in talent and expertise from the private sector. The bill provides taxpayers with a stronger Taxpayer Advocate. It also advances the important goal of expanding electronic filing of tax returns to make it easier for taxpayers.
I urge the House and Senate to act quickly and send me a bill to sign that expands taxpayer rights and moves us forward towards delivering an IRS the American people deserve. We will continue to work with the Congress on a bipartisan basis on a final bill that advances our shared goals, that avoids unintended benefits for noncompliant taxpayers, and that is consistent with our commitment to fiscal discipline.
William J. Clinton, Statement on Senate Action on Internal Revenue Service Reform Legislation Online by Gerhard Peters and John T. Woolley, The American Presidency Project https://www.presidency.ucsb.edu/node/226297