FACT SHEET: One Month Following Hurricane Helene, Biden-Harris Administration Spearheads Ongoing Recovery Efforts and Support for Survivors

Since Hurricane Helene's destructive landfall one month ago, the Biden-Harris Administration has mobilized a Federal response that has provided hundreds of millions of dollars in financial assistance to survivors, substantial debris removal and power restoration, and a sustained commitment to long-term recovery efforts. As President Biden and Vice President Harris have said, their Administration will be with the people across the Southeast and Appalachia no matter how long it takes.

Thus far, the Administration has approved over $2.1 billion in Federal assistance for those affected by Hurricane Helene, as well as Hurricane Milton, which made landfall in Florida shortly after Helene.

This includes over $1 billion in assistance for individuals and families to help pay for housing repairs, personal property replacement, and other recovery efforts. To date, the Administration has also approved over $1.1 billion in Public Assistance funding to support local and state governments. This funding is primarily being used to support debris removal, as well to pay for emergency protective measures like surging first responders and providing shelter, food, and water during and after the storms.

President Biden, Vice President Harris, and senior leaders across the Administration have spoken with and coordinated closely with Governors, Senators, Representatives, Mayors, and other state and local elected officials in impacted states before, during, and after the storms. The President, Vice President, FEMA Administrator Deanne Criswell, and multiple cabinet members and other Administration leaders have been in impacted states to meet with state and local counterparts, survey damage, assess what additional Federal support should be prioritized, and meet with first responders and survivors.

On October 26, White House Homeland Security Advisor Liz Sherwood-Randall traveled to North Carolina to coordinate recovery efforts with Governor Roy Cooper, FEMA, and philanthropic partners on the ground. She underscored the Biden-Harris Administration's commitment to innovative partnerships that can speed recovery and rebuilding — through collaboration with state and local officials, the private sector, non-governmental organizations, and philanthropic donors—for as long as it takes.

Nearly 5,000 Federal personnel remain deployed to North Carolina and Florida, working side-by-side with state and local officials, to help survivors get what they need to accelerate their recovery.

For communities affected by Helene, FEMA has delivered over 11 million meals and 9.6 million liters of water. FEMA now has 65 Disaster Recovery Centers open throughout all of the affected communities to provide survivors with in-person assistance with more opening each day. As of October 27, there will be 21 Disaster Recovery Centers open in North Carolina. Power and cellular service are restored for 99 percent of customers in impacted areas.

As communities begin their road to rebuilding, the Administration continues to provide support and resources, including:

Defense Personnel Supporting On-The-Ground Recovery

Throughout Hurricane Helene response operations, the National Guard and Department of Defense have been engaged in the whole-of-government response efforts across the impacted areas. Members of the North Carolina National Guard, together with active duty servicemembers and guardsmen from 15 other states, have conducted more than 1,200 ground missions and more than 400 air missions in coordination with the state of North Carolina, and under the direction of the Dual Status Commander.

These efforts delivered more than 13,500 tons of humanitarian aid overland, and nearly another 2,000 tons through the air. This includes 614,881 gallons of bulk water, 4,331 pallets of bottles of water, and 3,108 pallets of food. Service members were active in route clearance – clearing hundreds of miles of roads, which enabled increased access to some of the hardest hit areas of the state.

From the onset of this mission, the primary goal of active-duty Department of Defense Title 10 personnel and equipment was to provide immediate, short-term assistance to aid the most urgent response efforts. As of last week, Governor Cooper determined that the active-duty troops were no longer needed for this phase, and active-duty service members transitioned their mission to the National Guard and returned to their home bases. The National Guard, working with FEMA, and other Federal, state, and local partners, will remain actively engaged to address ongoing needs, rebuild infrastructure, and aid communities in long term recovery.

The National Guard has roughly 2,000 Guardsmen, 65 high-water vehicles, and 7 helicopters still mobilized across seven states for the response to Hurricane Helene.

The U.S. Army Corps of Engineers has more than 450 personnel engaged in missions across six states – supporting debris removal, temporary power, infrastructure assessments, , and safe waterways assessments.

Supporting and Protecting Public Health

The U.S. Department of Health and Human Services (HHS) through the Centers for Medicare & Medicaid Services (CMS) is taking action to support providers and suppliers impacted by Hurricane Helene. These providers and suppliers may face significant cash flow issues from the unusual circumstances impacting facilities' operations, preventing facilities from submitting claims and receiving Medicare claims payments. As a result of the presidential disaster declaration, and HHS public health emergencies declared in the wake of Hurricane Helene, CMS made available accelerated payments to Medicare Part A providers and advance payments to Medicare Part B suppliers affected by Hurricane Helene beginning October 2, 2024. CMS has also made available certain flexibilities related to provider and supplier fee-for-service Medicare debt.

Following storm damage from Hurricane Helene at Baxter International Inc.'s North Cove facility in North Carolina, the Biden-Harris Administration continues taking action to support access to IV fluids, including ensuring restoration of key production sites, protecting products, and opening imports, in partnership with manufacturers, distributors, hospitals, and other stakeholders. As a result of these steps, Baxter anticipates restarting the highest-throughput IV solutions manufacturing line within the next week. The Biden-Harris Administration also moved quickly to open up imports from six facilities around the world and made it easier for hospitals to produce their own IV fluid during the shortage.

Supporting Students and Student Loan Borrowers

The U.S. Department of Education (ED) is partnering with disaster-declared states to determine the extent of impacts to educational communities; identify gaps in resources for response and recovery; and share critical resources to help restore learning conditions. These resources include Project SERV, which provides funding for local educational agencies and institutions of higher education that have experienced a traumatic crisis, including weather-related natural disasters, to assist in restoring a safe learning environment.

ED is ensuring affected borrowers in areas impacted by the hurricanes can focus on their critical needs without having to worry about missing their student loan payments. Direct Loan borrowers and federally-serviced Federal Family Education Loan (FFEL) borrowers in the affected area who miss their payments will be automatically placed into a natural disaster forbearance. During forbearance, payments are temporarily postponed or reduced, and interest is still charged. Thanks to regulations issued by the Biden-Harris Administration, months in this forbearance will count toward Public Service Loan Forgiveness and Income Driven Repayment forgiveness. Direct Loan and federally serviced FFEL borrowers are not required to take an action, but have the option to call their servicer if they wish to enroll in the forbearance proactively. Perkins loan borrowers should contact their loan holder to request natural disaster forbearance.

ED continues to monitor impacts to schools in the affected states, including school closures, damage to school buildings including ongoing utility outages, schools being used as shelters, and the number of displaced students and staff. ED is sending an assessment team to North Carolina this coming week to evaluate damages and work with the state to develop a plan to get students back into classrooms as quickly as possible. In parallel, ED is closely communicating with the leadership of 531 Title IV-participating institutions, across Florida, Georgia, South Carolina, North Carolina, Tennessee, and Virginia due to impacts associated with Hurricane Helene. ED has also posted electronic announcements, reminding impacted institutions of available regulatory flexibilities, and providing guidance on managing Title IV student aid during disaster situations.

Supporting Farmers, Agriculture, and Consumers

The Department of Agriculture (USDA), in coordination with approved insurance providers, announced more than $233 million to help farmers recover from hurricane damage during the fall harvest season. Currently, Hurricane Helene indemnities are estimated to be nearly $208 million for Georgia, nearly $13 million for Florida, $5 million for Alabama, and more than $4 million each for North and South Carolina.

To date, USDA has approved Disaster Supplemental Nutrition Assistance Program (D-SNAP) benefits to help eligible residents cover the cost of groceries in 112 counties in Georgia, Florida, North Carolina, and Tennessee. D-SNAP is a program focused on getting food assistance to those in need for people in communities affected by disasters, who may not otherwise be eligible.

Supporting Infrastructure and Transportation Recovery

Since Hurricane Helene made landfall, the Environmental Protection Agency (EPA) has been committed to helping water utilities and health departments in Florida, Georgia, South Carolina, Tennessee, and North Carolina as they work around the clock to bring clean, safe drinking water back to communities impacted by the storm. EPA and its state and local partners have made significant progress restoring drinking water and wastewater services in a vast majority of communities. In Western North Carolina, EPA has deployed two mobile water testing labs. EPA has received and analyzed approximately 700 samples, giving residents clear data about the safety of their drinking water. In addition to water testing, EPA has collected approximately 1,000 containers with oil, hazardous materials, or propane since clean-up efforts began in North Carolina.

The U.S. Department of Transportation (DOT) continues to support response and recovery efforts in impacted communities in Florida, Georgia, North Carolina, South Carolina, Tennessee, and Virginia. The Federal Aviation Administration (FAA) worked with partners in affected areas to ensure the national airspace quickly returned to normal operations. The FAA deployed personnel to conduct vital infrastructure assessments and restore communications to impacted towers and airports, including Asheville Regional Airport in North Carolina and ongoing work at Valdosta Regional Airport in Georgia, among others. Approximately 133 personnel from Technical Operations and the communications support team remain on the ground supporting a range of response and restoration activities.

The Federal Highway Administration (FHWA) sent $144 million in "Quick Release" Emergency Relief funding to North Carolina, South Carolina, Tennessee, and Virginia. These funds represent a 'down payment' to help with the immediate aftermath of the hurricane. Additional funding will be flowing to affected communities from the Emergency Relief program pending availability of funds. FHWA also worked closely with all impacted states and other federal agencies to help support their assessments of infrastructure damage.

Providing Financial Flexibilities to Homeowners, Renters and Taxpayers

The Department of Housing and Urban Development is providing a 90-day moratorium on foreclosures of mortgages insured by the Federal Housing Administration (FHA) as well as foreclosures of mortgages to Native American borrowers guaranteed under the Section 184 Indian Home Loan Guarantee program. The moratorium and extension are effective as of the President's disaster declaration date in each state. When homes are destroyed or damaged to an extent that reconstruction or complete replacement is necessary, HUD's Section 203(h) program provides FHA insurance to disaster victims, including renters. Borrowers from participating FHA approved lenders are eligible for 100 percent financing including closing costs. HUD's Section 203(k) loan program enables individuals to finance the purchase or refinance of a house, along with its repair, through a single mortgage. Homeowners can also finance the rehabilitation of their existing homes if damaged. FHA is coordinating and collaborating with the Federal Housing Finance Agency, Department of Veterans Affairs and the Department of Agriculture to ensure consistent messaging and policies for single family loans regarding foreclosure moratoriums and repayment/arrearage agreements. Additionally, affected homeowners that have mortgages through Government-Sponsored Enterprises – including Fannie Mae and Freddie Mac – and the FHA are eligible to suspend their mortgage payments through a forbearance plan for up to 12 months.

The Internal Revenue Service announced disaster tax relief for all individuals and businesses affected by Hurricane Helene, including the entire states of Alabama, Georgia, North Carolina and South Carolina and parts of Florida, Tennessee and Virginia. Taxpayers in these areas now have until May 1, 2025, to file various federal individual and business tax returns and make tax payments. In addition, the Internal Revenue Service provided more than 1,000 employees to help with FEMA disaster relief call lines and intake initial information to help disaster victims get federal relief. IRS Criminal Investigation agents were also on the ground in devastated areas to help with search and rescue efforts and other relief work – including assisting with door-to-door search efforts.

Supporting Workers and Worker Safety

Working alongside the Department of Labor, the States of Florida, North Carolina, South Carolina, and Tennessee have all announced that eligible workers can receive federal Disaster Unemployment Assistance to compensate for income lost directly resulting from Hurricane Helene. And, through the Department of Labor's innovative partnership with the U.S. Postal Service, displaced workers from North Carolina and South Carolina can now go to the post office in any other state and verify their ID for purposes of getting their benefits quickly.

Additional Response and Recovery Efforts

The U.S. Small Business Administration (SBA) has offered over $51 million in tentatively approved disaster loan funding to survivors of Hurricanes Helene and Milton. The SBA also has hundreds of staff working on the ground supporting communities in Florida, Georgia, North Carolina, South Carolina, Tennessee, and Virginia in disaster recovery centers, as well as in loan processing and customer service centers that are fielding around 15,000 calls a day with an average wait time of 15 seconds. The SBA is continuing to process disaster loan applications while it awaits Congressional action to replenish their disaster loan funds.